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Section: Consultancy | Interim Management | Mapping | Surveys
SubSection: Interim Management - Reorganisation& leadership
Reorganisation and periods of transformation mean competing demands for permanent directors and managers. However, time and skilful management still needs devoting to these areas. With a clearly defined remit and role an interim manager can focus solely on these issues.
The client is one of the largest publicly funded business support agencies in Europe. It was undergoing a period of substantial transformation as its service providing contract moved to the private sector.
Paper Contracts was asked to rebuild and manage a team that was responsible for an important and highly visible part of the business.
We needed to ensure the service was maintained,
as well as improved, through the transition.
Our director, David Gee, stepped in as an interim manager working full-time in the business for six months. He assumed operational responsibility for delivery of services and meeting targets.
David has a great deal of experience with enterprise support and delivery of services to small businesses and social enterprises. This enabled him to quickly identify priorities and agree responsibilities with the team.
Drawing on his line-management expertise and with several personnel changes, he created a cooperative team-based culture.
Performance targets were met or exceeded. The department was left in a strong position to play a bigger role in the new organisation.
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